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As more organisations get accustomed to transacting or conducting business online, there is a proportionate increase in e-commerce scams targeting vulnerable businesses.
These scams often involve a business-to-business (B2B) operator, manufacturer or supplier claiming to provide lucrative goods and services at competitive or massively discounted prices, luring businesses to pay upfront, with no intention to deliver.
Roshan Jelal of FNB Commercial Risk says as much as digitalisation drives efficiencies and streamlines processes, it also presents opportunities for cybercriminals to exploit online retailers, businesses and shoppers who are not vigilant to these threats.
Businesses are urged to invest in preventive measures to protect themselves by ensuring they have conducted the necessary checks before paying for goods and services. Payment should only be made once there is certainty that the business is dealing with a reputable supplier.
When engaging with e-commerce cybercriminals, the business may reveal its bank card details, sensitive personal information and emails, which can potentially expose it to future risk.
Jelal says businesses should consider these checks when dealing with new suppliers/businesses online:
āBanks have developed and deployed measures to monitor transactions and behavioural models to proactively identify spurious transactions, and will continue to innovate in terms of changing modus operandi. However, these measures and models will be more effective if businesses remain alert and continuously protect and educate themselves, given the constantly evolving fraud landscape,ā says Jelal.
For more information, visit the FNB website.
This article was paid for by FNB.
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Published by Arena Holdings and distributed with the Financial Mail on the last Thursday of every month except December and January.
Published by Arena Holdings and distributed with the Financial Mail on the last Thursday of every month except December and January.
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