Coast Digital Services
Digital Strategy & Reporting
Digital Marketing
User Experience (UX)
Website Design & Build
Coast Campus
Our team of digital experts can help you build a digital transformation strategy that evolves your business, taking your customers’ pain points and changing them into a competitive advantage.
Our team of digital experts can help you build a digital transformation strategy that evolves your business, taking your customers’ pain points and changing them into a competitive advantage.
Digital transformation sounds scary, but it’s just a fancy word for identifying problems in your business and implementing new technology to solve them – helping your business compete in the ever-evolving digital market.
It is a big change for your business, but it will ultimately improve customer experience and make you stand out above your competitors.
Every business is different, which means every digital transformation strategy is different, and we will be with you every step of the way.
To create your digital transformation strategy, we will:
We’ll conduct a thorough review of your current systems and processes to identify any problems and speak to your staff to gather their feedback. When we have this research, we’ll take it back to our friendly team of experts who will work together to come up with some innovative solutions to your problems.
Once we understand what we need to do, we will help you create a business case to show the value of making these changes to your stakeholders – proving it’s worth the time, money and effort.
Change can be daunting for anyone involved, and when it comes to digital transformation, the changes aren’t small. This is why we work closely with your teams to build relationships and trust, explaining the importance and guiding you through the process.
At this stage, we will start to build and organise any new technology and assets you need, and we’ll look for any skills gaps in your teams and prepare exactly what’s needed to bridge those gaps.
At this point, we’ll start to implement the strategy and new technology into your business. We will provide training sessions with your staff to fill any skills gaps identified in step two, and we’ll also measure the results of these changes to showcase the success and see if any further improvements can be made.
Coast Digital conducted an extremely thorough audit of our digital estate and external communication approaches as part of a baselining for a 3-year digital strategy. I was so impressed with their communication.
They got to the bottom of processes and challenges quickly and invested time in meeting with all our stakeholders, including audience groups and funders. They have done an outstanding job, giving us a comprehensive document to share with our trustees, and a summary of short and long-term recommendations to action immediately. Their work has already had an impact on us as an organisation and has saved us time figuring out where to place our bets first.
Our friendly team of experts are here to help you take the plunge into digital transformation, get in touch to find out more.
Did you see any marketing terms you didn’t understand? Take a look at our handy digital marketing glossary to find out more.
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Whether you’ve got a quick question or want to run through the details of your next big project, we can help. Speak to one of our experts.
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